Privacy Policy for Visio Cyber AI

Visio Cyber AI (“Visio,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you have a positive experience with our products, services, and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with Visio Cyber AI, including our AI-powered cybersecurity platform, website, software, agent systems, and related services (“Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our Services. The categories of information include:

1.1 Personal Information

Information that identifies or can be used to identify you, such as:

  • Name

  • Company name & role

  • Email address

  • Phone number

  • Account login information

  • Billing or payment information (processed through third-party providers)

1.2 Business & Technical Information

  • Company system configurations (as voluntarily provided)

  • Security posture information

  • Metadata related to cybersecurity assessments

  • User management information


1.3 Usage Data

Automatically collected information when you interact with our website or platform, including:

  • IP address & approximate location

  • Browser type & operating system

  • Device identifiers

  • Pages viewed & referral URLs

  • Log files, error logs, and diagnostic information

  • AI agent interactions, queries, and contextual memory used to enhance agent performance



1.4 Security & Threat Intelligence Data

Because Visio Cyber AI provides cybersecurity solutions, we may collect:

  • Anonymized threat indicators

  • Malware signatures

  • Behavioral patterns related to suspicious activity

  • Data necessary to perform automated threat detection and compliance checks

We do NOT collect or store your customer data unless explicitly authorized by you as part of a security project or integration.

1.5 Cookies & Tracking Technologies

We use:

  • Essential cookies (for site functionality)

  • Analytics cookies

  • Possible machine-learning optimization tools

  • Session data for platform performance

You may disable cookies in your browser settings, but some features may not function properly.

2. How We Use Your Information

We use the information collected for purposes including:

2.1 Service Delivery

  • Providing and operating the Visio Cyber AI platform

  • Running AI agent workflows

  • Memory retention for agentic improvements

  • Monitoring system performance

  • Detecting vulnerabilities and preventing cyber threats

2.2 Product Improvement

  • Training and improving our AI models

  • Enhancing threat detection algorithms

  • Developing new cybersecurity features

  • Conducting analytics and research

(Any training uses anonymized and aggregated data unless otherwise contractually agreed.)

2.3 Communication

  • Responding to support requests

  • Sending onboarding information

  • Providing operational updates

  • Inviting users to demos, webinars, or training sessions

2.4 Security

  • Identifying and preventing fraud

  • Monitoring for unauthorized activity

  • Maintaining compliance with regulations (e.g., SOC 2, HIPAA, GDPR where applicable)

2.5 Legal Requirements

We may process information as required by law, court orders, or regulatory mandates.

3. How We Share Your Information

We do not sell your personal information.

We may share information only in the following cases:

3.1 Service Providers

Trusted partners that help us operate our Services, such as:

  • Cloud hosting providers (AWS, Azure, GCP)

  • Payment processors

  • Customer support tools

  • Data analytics services

These partners are bound by strict confidentiality and security obligations.

3.2 Enterprise Clients

If your employer provides your account access, certain usage details may be accessible to that organization’s administrators.

3.3 Legal or Compliance

We may disclose information if required to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect the rights and security of Visio, our clients, or the public

3.4 Business Transfers

If Visio Cyber AI undergoes a merger, acquisition, investment, restructuring, or asset sale, information may be transferred as part of that transaction.

4. Data Security

We implement industry-leading security measures including:

  • Encryption at rest and in transit

  • Zero-trust architecture

  • Role-based access controls (RBAC)

  • Multi-factor authentication

  • Continuous monitoring

  • AI-enhanced threat detection

  • Secure development lifecycle (SDLC)

Despite our efforts, no system can guarantee 100% security, but we maintain rigorous protocols to protect your data.

5. Data Retention

We retain information only for as long as necessary to:

  • Provide our Services

  • Meet contractual obligations

  • Comply with legal requirements

  • Support security investigations

You may request deletion of your data at any time (subject to legal exceptions).

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Limit data processing

  • Request data portability

  • Opt-out of automated decision-making where applicable

To exercise rights, contact us at: [Insert Support Email]

7. Children’s Privacy

Our Services are not intended for children under 16.
We do not knowingly collect information from minors.

If you believe a minor has provided personal information, contact us immediately.

8. Third-Party Websites

Our website may link to third-party sites.
We are not responsible for their content, policies, or practices.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws.

We use appropriate safeguards to protect personal data during transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date reflects the most recent revision.

We recommend reviewing this page periodically for updates.

Shape What’s Next — Start Your Cyber AI Journey Today.

Contact Us